Photos To Go Unlimited FAQ
1) How is Photos To Go Unlimited different from photo subscriptions offered by other companies?New images added each month from a wide variety of sourcesPhotos To Go Unlimited offers a wide variety of images from more than 100 different contributors from around the world. Many other sites only offer their own content or offer only their oldest images. Photos To Go Unlimited adds new images every month to ensure that our subscribers always have access to new Royalty Free images for their projects. Operated by one of the best known and largest Stock Image providers Photos To Go Unlimited is operated by Index Stock Imagery, one of the largest stock image providers in the world. Photos To Go Unlimited makes it easy to search through both Photos To Go Unlimited and Photos To Go images at the same time with a single keyword search. Photos To Go Unlimited makes searching easier. All images are 2 MB All Photos To Go Unlimited images are available as 2 MB files.
2) I need bigger images - where can I find large (hi res) file sizes?You can find a hi res Royalty Free photo subscription at our sister site, Index Open (www.indexopen.com). The same Images are available on Index Open at sizes of 25-50MB.
3) Can I download all of the Photos To Go Unlimited images?The Photos To Go Unlimited service is intended to be a resource for images to be used during the term of the subscription. Photos To Go Unlimited limits the total images downloaded per day to 50 to prevent abuse of the service. All original use of the images must take place during the term of the subscription.
4) Can I license any of the Photos To Go Unlimited images individually?All Photos To Go Unlimited images are available for individual licensing at www.indexstock.com
5) What is the typical value of each image on your site, so I can apply the charge to my design charges?Each image on the Photos To Go Unlimited site is available for single image downloads on www.indexstock.com. The license fee per Royalty Free image is $119.
6) Can I keep using Photos To Go Unlimited images, if I let my subscription expire?Yes. Provided the images are first used during the subscription term you can re-use any of the images. Photos To Go Unlimited images are provided with a standard royalty-free license.
7) Can I use Photos To Go Unlimited images in projects for my client?Yes. Photos To Go Unlimited images are provided with a standard royalty-free license.
8) I like the Photos To Go Unlimited product description, but am unsure if you have images that will meet my needs. Can I see what is on the site, before subscribing?Yes, anyone can search the entire Photos To Go Unlimited collection, before purchasing a subscription.Our Advanced Search System helps you find the images you need. · Free text search through all of the high-res photos. · Narrow your search with a single click. · Perform Boolean and / or searches, using our advanced search feature. · Filter out images by their orientation, and color, and style. NOTE: Our unique search algorithm automatically corrects over 40,000 spelling mistakes!
9) I am a designer and am interested in purchasing a Photos To Go Unlimited subscription. How do you suggest I pass on the cost of the subscription to my customers?Other clients have told us that they follow one or more of these approaches:
10) Does Photos To Go Unlimited support both MAC and Windows environments?Yes, Photos To Go Unlimited supports all MAC and Windows platforms and browsers.
11) What is the license agreement for a Photos To Go Unlimited subscription?You can read the Photos To Go Unlimited license HERE
12) I would like to consider contributing images to Photos To Go Unlimited. How should I proceed?We are always looking for new artists to join us. Please visit our Artist page at our parent site, Index Stock Imagery, Inc. for more information.
13) What are the terms of the Photos To Go Unlimited 100% Money-Back Guarantee?Photos To Go Unlimited wants you to be completely happy with your licensed images. We are proud of the work done by our artists. If you are not satisfied with your license and you notify us within 5 business days of your transaction, we will issue you a refund by crediting the credit card you used to place your order. All you have to do is agree in writing that all images downloaded have not been used in any way (including both completed projects and presentations) and that you have deleted all copies of the image. Index retains the sole right to revoke this clause if it feels images have been or may be used. If you are experiencing difficulty in downloading the licensed image(s), please contact Customer Support for help. If you think your order went through, please do not place a duplicate order - contact us for help on resolving the problem.
14) I need a multi-user subscription. Is one available?Yes, multi-user subscriptions are available. Call an Account Executive to discuss, at 800-486-7118.
Contact Us For More InformationMail To:Photos To Go Unlimited 23 West 18th Street 3rd Floor New York, NY 10011 Call Us: 800-486-7118 212-929-1068 Send Us E-mail: Complete the form on our contact us page here. Our address is ussales@photolibrary.com
|
||||||||||||||||||||||

